Privacy Policy

Privacy is part of our service.

Shynix Hostings, operated under Shynix Technologies, respects the privacy of visitors, customers, website owners, and other individuals who interact with our services.

This Privacy Policy describes the general practices relating to information collected through our website, hosting services, temporary websites, single-page websites, customer communications, and related services.

Information you provide or generate.

Depending on how you interact with Shynix Hostings, we may collect information that you voluntarily provide to us.

Information provided directly

• Name or business/organization name.
• Contact information such as an email address or telephone number when provided.
• Information submitted through contact, enquiry, onboarding, renewal, or service-request forms.
• Website content, branding assets, images, text, links, and other material supplied for website creation or hosting.
• Service-related information necessary to provide, maintain, renew, modify, or support your service.

Automatically collected information

When you visit our website or use certain services, technical information may be collected automatically. This may include IP address, browser type, device information, operating system, approximate geographic information, pages visited, referring pages, timestamps, and technical logs.

Why we use collected information.

Information may be used for legitimate business and service-related purposes, including:

• Providing and operating requested website or hosting services.
• Creating, configuring, publishing, maintaining, or renewing customer websites.
• Responding to enquiries, support requests, and communications.
• Processing service-related payments, invoices, renewals, or account information where applicable.
• Monitoring service performance, reliability, security, and abuse.
• Detecting, preventing, and addressing fraudulent, malicious, unauthorized, or unlawful activity.
• Improving our website, services, customer experience, and internal operations.
• Communicating important service, security, renewal, or policy information.

Information associated with hosted sites.

When you purchase or use a Shynix Hostings website or hosting service, certain information and website materials may be processed as necessary to deliver the service.

This may include website files, page content, images, links, configuration information, domain or subdomain information, and technical logs associated with the operation of the website.

Customers are responsible for ensuring that content supplied to Shynix Hostings is lawful and that they have the necessary rights and permissions to provide that content for hosting or publication.

We do not treat your information as a product.

We do not intend to sell your personal information to third parties.

Information may, however, be disclosed or made accessible where reasonably necessary to operate our services or where required by law.

Service providers

We may use trusted third-party providers for infrastructure, hosting, payment processing, analytics, security, communications, domain services, or other technical functions. Such providers may process information only as necessary to perform their respective services.

Legal and security requirements

Information may be disclosed where we reasonably believe disclosure is required to comply with applicable law, legal process, governmental requests, protect rights or property, investigate abuse, or protect users and systems from security threats.

Cookies help websites function.

Our website or third-party services used by us may use cookies, local storage, pixels, analytics technologies, or similar mechanisms.

These technologies may be used for purposes such as remembering preferences, maintaining functionality, understanding website usage, improving performance, measuring traffic, or supporting security.

You can generally control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of a website.

Information is retained only as needed.

We may retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal or accounting obligations, resolve disputes, enforce agreements, prevent abuse, or protect our legitimate business interests.

The appropriate retention period may differ depending on the type of information and the purpose for which it was collected.

Security is taken seriously.

We use reasonable technical, administrative, and organizational measures intended to protect information from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no internet transmission, computer system, hosting environment, or electronic storage method can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect information, we cannot guarantee absolute security.

You have choices regarding your information.

Depending on applicable law and the nature of the information involved, you may have rights or choices concerning your personal information.

These may include requesting access to certain information, requesting correction of inaccurate information, asking about deletion where legally applicable, or objecting to certain forms of processing.

We may need to verify a request before acting on it and may retain certain information where required or permitted by law.

Services are not intentionally directed at young children.

Our services are intended for individuals and organizations capable of entering into applicable agreements and using the services lawfully.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

This policy may evolve with our services.

Shynix Hostings may update this Privacy Policy from time to time to reflect changes in our services, technology, operational practices, or applicable legal requirements.

When the policy is updated, the revised version will be published on this page and the "Last Updated" date may be changed.

Questions about privacy?

If you have a question, concern, privacy request, or service-related question regarding this Privacy Policy, please contact Shynix Hostings through the official contact channels available on our website.